Paulie B. Esq. stand's by his work + offer a 100% customer satisfaction guarantee. THE PoP MARKET does not provide refunds, but all orders are eligible for return/exchange within 14 days after receiving order. excluding canvas prints. Canvas prints are custom ordered and attached to the buyer officially officially once it's been made + certified. Pre-paid shipping packages to send products back are not provided. You must send back unwanted product at your own expense.